Warranty Policy

Warranty Policy

Dart Cabinet Design stands behind the quality and workmanship of our products. If a product has a manufacturing defect, workmanship issue, or covered component failure during the applicable warranty period, please contact us and we will work with you to determine the appropriate resolution.

Warranty Period

  • Pro Series cabinets: 6-month limited warranty from the date of delivery.
  • Classic Series cabinets: 3-month limited warranty from the date of delivery.

The warranty applies to the original purchaser and covers defects in materials, workmanship, and covered components supplied as part of the cabinet package.

What Is Covered

During the applicable warranty period, Dart Cabinet Design may provide repair, replacement parts, replacement components, troubleshooting assistance, or another reasonable resolution for covered issues.

Covered items may include:

  • Cabinet materials and workmanship.
  • Hardware and cabinet components.
  • Electrical components supplied with the cabinet.
  • Monitors, lighting, power components, and other electronics included as part of the original Dart Cabinet Design package.
  • Other components included with the cabinet at the time of purchase.

Warranty coverage applies only to defects or failures occurring under normal intended use.

What Is Not Covered

This warranty does not cover:

  • Normal wear and tear.
  • Scratches, dents, chips, stains, or other cosmetic damage occurring after delivery.
  • Damage caused by misuse, abuse, neglect, improper installation, modification, or unauthorized repair.
  • Damage caused by moving, transporting, or relocating the cabinet after delivery.
  • Damage caused by excessive moisture, humidity, heat, sunlight, or improper storage.
  • Natural variations in wood grain, color, texture, knots, or other characteristics of real wood.
  • Normal expansion, contraction, or minor movement of wood caused by changes in temperature or humidity.
  • Damage caused by power surges, improper electrical connections, or use of incompatible equipment.
  • Shipping damage that was not reported in accordance with our Shipping Policy.
  • Consumable items or normal-maintenance items unless specifically stated otherwise.

GranBoard and Other Branded Components

If a branded component included with your cabinet experiences an issue during the Dart Cabinet Design warranty period, please contact us first. We will assist with troubleshooting and, when appropriate, coordinate repair, replacement, or warranty support.

Manufacturer warranties may also apply to certain components and may continue beyond the Dart Cabinet Design warranty period.

Custom Products

Custom dimensions, finishes, stains, paint colors, layouts, and other made-to-order features are covered for manufacturing and workmanship defects during the applicable warranty period. Customer-approved design choices, dimensions, finishes, colors, or customization preferences are not considered warranty defects.

Natural variations in wood and finished appearance are not considered defects.

Warranty Claims

To submit a warranty claim, please contact Dart Cabinet Design and provide your name and order information, a description of the issue, and photos or video clearly showing the problem.

Please do not return a cabinet or component without prior authorization.

Dart Cabinet Design may request additional photos, troubleshooting, testing, or other information necessary to evaluate the claim.

Warranty Resolution

If a claim is approved, Dart Cabinet Design will determine the appropriate resolution based on the nature of the issue. This may include troubleshooting, repair instructions, replacement parts, replacement components, repair, or another reasonable solution.

Replacement of the entire cabinet is not guaranteed when the issue can reasonably be corrected through repair or replacement of an individual component.

Limitations

This warranty applies to the original purchaser and is not transferable unless otherwise agreed to in writing by Dart Cabinet Design.

Warranty coverage does not include indirect or incidental costs such as installation labor, removal, transportation, lost time, loss of use, or other related expenses unless specifically approved by Dart Cabinet Design.